When voice and data travel over the same network, the need to create and maintain a separate telephone network disappears.

• Installation costs for new systems drop by 40% to 60% because a company only needs to purchase and install one infrastructure instead of two.
• A Yankee Group study showed that VoIP systems were about 22% less expensive to operate than circuit-switched networks.
• Costs associated with employee moves, adds, and changes are virtually eliminated because the tasks can be handled in-house simply by moving an IP phone into a different network jack.

The productivity benefit that comes from a system in which e-mail, voice mail, fax, and telephone services are merged using a single communications infrastructure, is a powerful selling point for many companies.

• IP Communications resulted in less employee "phone tag" for 50% of organizations surveyed by Sage Research.
• The increased productivity added up to 3.9 hours per week per employee, or 25 days per employee per year.

For others, the savings may simply come from having reduced hardware requirements and operating expenses.

And in today's dynamic business environment, perhaps the most important benefit comes from having a phone system that can change and grow on a moment's notice.

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